Effective date: July 8, 2026
Last updated: July 8, 2026
1. Introduction
Welcome to MaryGo Riders ("MaryGo Riders," "MaryGo," "we," "our," or "us").
MaryGo Riders operates a mobile application and related services that connect riders with independent drivers for transportation services within Abia State and other areas of Nigeria where our services may become available.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the MaryGo Riders mobile application, website, and related services ("Services").
By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Date of birth (where required)
- Telephone number
- Email address
- Residential address (where provided)
- Government-issued identification for verification
- Profile photograph
Driver Information
For drivers, we may additionally collect:
- Driver's license
- National Identification Number (NIN), where required
- Vehicle registration details
- Vehicle insurance information
- Vehicle inspection records
- Bank account details for payouts
- Tax identification information, if required
Location Information
To provide ride services, we collect:
- GPS location while the app is in use
- Pickup locations
- Destination addresses
- Trip routes
- Trip history
Location data is used only to provide transportation services, improve safety, calculate fares, and prevent fraud.
Payment Information
Depending on your payment method, we may collect:
- Payment card information through secure payment processors
- Mobile money information
- Bank transfer details
- Transaction history
MaryGo Riders does not store complete payment card numbers unless expressly permitted by applicable law and our payment processor.
Device Information
We may collect:
- Device model
- Operating system
- Device identifiers
- IP address
- Browser type
- App version
- Mobile network information
Communications
We may collect:
- Messages exchanged through the app
- Customer support communications
- Feedback
- Ratings and reviews
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Match riders with drivers
- Process ride requests
- Process payments
- Verify identities
- Improve safety
- Prevent fraud
- Respond to customer support requests
- Improve our application
- Send ride confirmations
- Send receipts
- Notify you of service updates
- Comply with Nigerian law
- Enforce our Terms and Conditions
4. Legal Basis for Processing
We process personal data under the Nigeria Data Protection Act, 2023 based on one or more of the following:
- Your consent
- Performance of our contract with you
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
- Public interest where applicable
5. Sharing Your Information
We may share information with:
Drivers
Drivers receive only the information necessary to complete rides, including:
- First name
- Pickup location
- Destination
- Contact telephone number where necessary
Riders
Drivers may share with riders:
- Driver name
- Driver photograph
- Vehicle details
- Vehicle registration number
- Estimated arrival time
Service Providers
We may share information with:
- Payment processors
- Cloud hosting providers
- Customer support providers
- Identity verification providers
- Analytics providers
Government Authorities
We may disclose information where required by:
- Nigerian courts
- Law enforcement agencies
- Regulatory authorities
- Other lawful government requests
6. Data Security
MaryGo Riders implements reasonable administrative, technical, and organizational measures designed to safeguard personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption where appropriate, restricted access controls, secure authentication processes, monitoring of system activity, and regular security reviews.
While we take appropriate steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our Services
- Maintain transaction records
- Resolve disputes
- Prevent fraud
- Comply with applicable laws
- Enforce our agreements
When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable legal requirements.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and eligible personal data
- Restrict certain processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information in a portable format
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
Requests may be submitted using the contact information provided below.
10. Children's Privacy
MaryGo Riders is intended for individuals who are at least eighteen (18) years of age or otherwise legally capable of entering into binding contracts under applicable Nigerian law.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.
11. International Transfers
Where personal information is transferred outside Nigeria, MaryGo Riders will implement appropriate safeguards consistent with the Nigeria Data Protection Act, 2023, including contractual protections and other lawful transfer mechanisms where required.
12. Third-Party Services
Our Services may integrate with third-party providers, including payment processors, mapping services, authentication providers, and communication platforms. These providers operate under their own privacy policies, and MaryGo Riders is not responsible for their independent privacy practices.
13. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Updated versions will be posted within the application and on our website. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy, where permitted by law.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
- MaryGo Riders
- Address: Umuahia, Abia State, Nigeria
- Email: drivewithdrop@gmail.com
15. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act, 2023, and any applicable regulations issued by the Nigeria Data Protection Commission.